# Refund & Cancellation Policy – Karnataka Maratha Matrimony
*Effective Date: 2025
At Karnataka Maratha Matrimony, we strive to provide a smooth and transparent experience to all our members. This Refund & Cancellation Policy explains how cancellations and refunds are handled for our paid services.
1. Free Services
* Registration and basic profile creation are free.
* Free services do not require cancellation or refunds.
2. Paid Membership / Premium Plans
* Once you subscribe to a paid membership, the amount is **non-refundable** under any circumstances, including but not limited to:
* Change of mind.
* Non-usage of service.
* Profile not receiving expected responses.
* Payments are made voluntarily and are final.
3. Cancellation of Membership
* You may cancel your membership at any time from your **dashboard** or by contacting support.
* Cancellation will stop auto-renewal for future billing cycles, but **no refund** will be issued for the current plan.
* After cancellation, your account will remain active until the end of the subscription period.
4. Automatic Renewal
* If you choose a subscription with auto-renewal, charges will be deducted automatically unless you cancel before the renewal date.
* You can manage renewal preferences in your account settings.
5. Failed Transactions
* If payment is deducted but service is not activated, please contact our support team with transaction details.
* We will verify and resolve the issue or issue a refund within **7–10 working days**.
6. Service Suspension or Termination
* If your account is suspended or terminated due to a violation of our **Terms & Conditions**, you will not be eligible for a refund.
7. Contact for Refund & Cancellation Queries
Email: \[Insert Email]
Phone: \[Insert Phone Number]